This guide explains how to set specific rewards (points or credits) that will be assigned to sponsors when a customer they invited purchases a particular product or service.
Procedure
1. Log in to the management panel of the specific product or service (e.g., an E-commerce product, a Membership Plan, or an Event).
2. Within the product settings, look for and click on the Affiliation tab (icon <i class="fa fa-users"></i>).
3. Check the box Set custom benefits for the product.
4. (Optional) Select a Custom Beneficiary if you want the rewards to be assigned to a specific customer instead of the sponsor who brought the buyer.
5. The Custom Purchase Benefits section will open. Locate the goal Product Sale (icon <i class="fa fa-shopping-cart"></i>).
6. Click the Activate button inside the "Product Sale" box.
Reward Configuration
Inside the "Product Sale" section, you will find the reward configuration for the Sponsor.
7. Set Repeatability
- Under the goal description, at the question Should rewards be assigned every time?, select:
- No, apply only the first time: If the reward should be given only on the first purchase.
- Yes, apply on every product sale: If the reward should be given every time the sponsored customer buys this product.
8. Points Assignment
In the Points Assignment column:
- Value: Enter the number of points to assign in the dedicated field.
- Mode: Select the calculation mode:
- Fixed: Assigns the exact entered value.
- % purchase: Assigns a percentage of the total purchase value of this product.
- Assignment notes: Enter a note visible to the customer (e.g., "Bonus for purchasing Product X").
9. Credits (Euro) Assignment
In the Credits Assignment column:
- Value: Enter the amount in credits (euros) to assign.
- Mode: Select the calculation mode:
- Fixed: Assigns the exact entered value.
- % purchase: Assigns a percentage of the total purchase value of this product.
- Assignment notes: Enter a note visible to the customer.
10. Level Configuration (Multi-level)
If your affiliation system is configured for multi-level rewards (e.g., to also reward the sponsor's sponsor):
- Locate the section related to the level you want to configure (e.g., 2nd level).
- Check the box Enable Xth level.
- Configure the Value to assign at Xth level (points or credits), choosing between Fixed or % purchase.
- (Credits only) If needed, you can set a Custom Beneficiary at Xth level different from the default second-level sponsor.
11. When finished configuring, make sure to save your product/service settings. Custom rewards will now be active for purchases of this specific item.
