This guide explains how to quickly insert a predefined template (such as standard replies or specific formats) into the text field of a conversation.
Prerequisite: You must have opened an existing conversation or started a New message.
1. Access the desired conversation or click on New message to start composing.
2. Locate the toolbar located below the message text field.
3. Click the Import template button.
4. A dropdown menu will open showing the list of available predefined templates.
5. Click on the title of the template you want to use.
6. The content of the template (text, subject, and any attachments) will be automatically loaded into the text field.
7. Edit the text if necessary and click the Send button to send the message.







