What are the surveys created with Framework360 used for?
By asking the right questions, you will be able to collect an infinity of data. You know perfectly well how essential this data is for your company: Framework360 offers you an elegant and customizable way to obtain it.
A satisfied customer is a long-term acquired customer. But how to make them that satisfied?
You need to make them feel part of certain decision-making processes (obviously marginal), it's the best way and ask them the right questions through a survey!
In this way, you can also find out what they think about your company and what you should improve.
The degree of satisfaction among your collaborators often determines the success of a project. But how can you find out if your collaborators are truly satisfied? Perhaps offer them a questionnaire, in an anonymous form, to discover if your company is able to meet their main needs!
The features of questionnaires:
Questionnaires for every taste
You can create simple surveys with a list of questions and straightforward answers; or you can create surveys that, based on the response given in the first section, present one or more subsequent steps. This way you can delve deep into the needs of your clients and offer them a tailored user experience!
Customization at its finest
Making your potential client feel unique is essential. For this reason, the questionnaires created with Framework360 give you the possibility to send personalized messages to prospects after they have submitted their completed questionnaire. Even just a thank you can make the difference between a loyal customer and a lead without value.
Every answer has a different value!
Assign a score to all the response options you offer to your prospects to filter even better who interacts with your site. This system helps you both to deeply understand your prospects and to identify who your real potential customers are.
Mobile Friendly
Create a questionnaire that is clearly visible on any type of screen, whether it's a smartphone, tablet, or desktop.
Overview
View all responses in sequence to understand, for example, what most people who have interacted with your page or have purchased your products and services prefer.
Anonymous Survey
With Framework360 you also have the possibility to create and administer anonymous surveys to ensure maximum confidentiality for your potential customers.
Where do I insert my questionnaires?
Wherever you wish! You can create a questionnaire on a landing page where you direct your users through email or advertising campaigns. Or you can create pop-up questionnaires that open when visitors to your site perform a specific action. For example, after making a purchase! A simple technique to better understand how customers felt during the purchasing process!
Downloadable Questionnaires
With Framework360 you can export your questionnaires in pdf format: this way, you can physically archive all the responses from your users, and you can analyze them later!
Software and support in Italian
The software and support are completely in Italian.
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