The "Live Chat" plugin adds a live chat to the website, which allows visitors to communicate in real time with company representatives. The main features of the plugin include:
- Real-time chat with website visitors
- The ability to customize the appearance of the chat and the welcome message
- Sending notifications for new messages
- A history of conversations for managing and analyzing interactions
- The ability to handle multiple chats simultaneously
- Integration with various instant messaging platforms (such as Messenger, Telegram, WhatsApp, etc.) to receive and respond to customer messages from a single interface.
Live chat is a useful solution for improving the visitor experience on the website and offering immediate and personalized support. Additionally, it can be integrated with various marketing automation and CRM platforms to acquire leads and manage customer relationships more effectively.
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