Procedure
1. Log in to your user area or dashboard.
2. Click on the section called My Tickets.
3. If there are tickets, the list will be displayed in a table. The table includes the following columns:
- # (Ticket ID)
- Subject
- Status (can be In Progress or Completed)
- Creation Date
- Actions
4. To view the full conversation of a ticket, click the View button in the Actions column.
5. If a ticket is still In Progress, you can close it by clicking the Close button in the Actions column.
> Note: If there are no tickets to show, the message "No tickets to display" will appear.
