The ticket subject is essential to clearly and concisely summarize the topic of your request, helping the support team handle it more quickly.
Procedure
1. Access the screen for creating a new ticket.
2. Locate the field labeled Subject.
3. In the field, type the title or summary of your request (for example: "Access issue to the reserved area" or "Invoice modification request").
- Note: The system requires this field to be filled in order to proceed.
