To ensure that all communications related to the ticket are sent to the correct email addresses.
Procedure
1. Access the page for creating a new ticket.
2. Locate the field labeled Where do you want to receive messages?.
- Your primary email is already selected by default in this field.
3. To add a new recipient, click inside the field.
4. Enter the full email address of the recipient you wish to add (for example: nome.cognome@esempio.it).
- Attention: The system only accepts valid email addresses.
5. After typing the email address, press the Enter key (or use the Comma or Space) on your keyboard. The email address will be converted into a "tag" or label within the field.
6. Repeat steps 3-5 to add additional recipients.
7. After filling out all other required fields (Subject and Message), click on the Create ticket button to submit the ticket and notify all specified recipients.
