This procedure allows you to manually send a specific order from your system to Gestionale Smarty, forcing immediate synchronization.
Procedure
1. Access the section of the system that manages orders (usually called "Sales Invoicing" or "Orders").
2. Locate the order you want to export in the table.
3. In the order's row, look for the column containing contextual actions or the column named Smartygest.
4. Click on the contextual button (it may be represented by an icon or text) and select the item Send to.
5. In the submenu that appears, click on Smartygest.
6. The system will start the export process. A progress window will appear with the message: "Sending [Order] in progress...".
7. Wait for the operation to complete. At the end, a confirmation message titled Export completed will appear, showing a summary of sent items and any errors encountered.
8. Click OK to close the summary window.
> Note on Synchronization: After export, the order's "Smartygest" column will show the status Synchronized. If the export is interrupted or fails, an error message may appear such as "An error occurred during loading. The export was interrupted.
