Description: A comprehensive tool to create, organize, and distribute protected digital content (tutorials, guides, videos, files) to your customers directly in their Reserved Area.
What is it for? (Practical Examples)
Use it to structure and provide training or informational materials in an organized and secure way.
- Creation of a Knowledge Base: Organize user guides, advanced FAQs, and technical manuals accessible only to paying customers.
- Distribution of Courses or Tutorials: Upload video guides and downloadable materials (PDF, ZIP) that make up a reserved online course.
- Assignment of Personalized Materials: Assign specific files or documents to individual customers after a purchase or special agreement.
Main Features
1. Resource Management and Structure
- Creation of Unlimited Resources: You can create an unlimited number of resources, each with a title, description, and preview image.
- Multiple Contents per Resource: Each resource consists of different content sections, allowing you to combine various elements in the same space (e.g., an introductory video followed by a file to download).
- Supported Content Types:
- Text and Images (Visual Builder): Use the advanced editor to create pages rich in formatted text, images, and custom content blocks.
- Video and Audio: Insert links to external platforms (such as YouTube or Vimeo) or upload them directly to display videos or play audio tracks.
- Downloadable Files: Upload one or more files that the customer can download with a single click.
- Integration with Video Courses: Insert entire lessons or modules from Video Courses created within the system.
2. Access Control and Visibility
- Global Display Conditions: Define precise rules (based on purchases, subscriptions, or other marketing criteria) to establish which customers can view specific resources.
- Individual Assignment: Assign personalized resources directly from the management tab of a single customer, bypassing global rules.
- Content Limitations: If you use integration with Video Courses, you can set custom block messages if the customer does not meet the requirements to view the content.
3. User Experience (Customer Area)
- Dedicated Resources Area: Customers access a specific section of the Reserved Area called "Resources."
- Search and Navigation: Customers can quickly search among available resources.
- Detailed Viewing: Once a resource is selected, the customer views contents organized by sections (video, file, text).
How to Configure
1. Global Settings of the Customer Area
In the Customer Area configuration panel, you can define the display order of resources for all users:
| Option | Description | Available Values |
|---|---|---|
| Resource display order | Determines the sequence in which resources appear in the customer's main list. | From oldest to newest (Ascending creation date) / From newest to oldest (Descending creation date) |
2. Creation and Management of Resources (Administrative Panel)
Resources are created and edited in the Customer Resources section of the main menu.
1. Adding a New Resource: Enter the title, description, and preview image.
2. Defining Access Conditions: In the options section, set conditions that customers must meet to view the resource (e.g., "Must have purchased Product X").
3. Structuring Content: Add necessary content sections (Video, File, Text) and fill in related fields.
3. Assigning Resources to a Specific Customer
When managing a specific customer in the administrative panel, you will find an additional tab named Customer Resources.
- This section allows you to add unique and personalized resources that will be visible only to that particular customer regardless of global access conditions set for other resources.
Automatic Integrations
Access from Reserved Area
The module automatically adds the Resources item in the Customer Area menu, allowing users immediate access to their dedicated contents.
Data Management
The system integrates with customer management by adding a dedicated tab for quick assignment of contents during editing of customer personal data.
API Integration
Resource management is also accessible via API, allowing external systems to query and retrieve lists of available protected contents.
