This guide explains how to remove a specific credit or debit from a customer's points history.
Procedure
1. Access the customer management section (where all customers are listed).
2. Search for the desired customer and open their edit profile.
3. Within the customer's profile, click on the Points tab.
4. Scroll down to the Transaction List section (which shows the customer's points history).
5. Locate the specific transaction you want to delete (checking the Type, Value, Notes, and Date columns).
6. On the same row as the transaction, click on the delete icon (usually represented by a trash can or an "X").
7. Confirm the deletion when prompted by the system.
The transaction will be removed from the history and the customer's total points balance will be updated automatically.
