To manage whether administrators should receive an email notification each time a new message is received in the Live Chat.
Procedure
1. Log in to the platform's administration panel.
2. Navigate to the Live Chat plugin settings.
3. Click on the General tab.
4. In the Email Reception section, you will find a checkbox with the text: Enable email sending on reception.
5. Check the box to enable sending email notifications for new messages, or uncheck it to disable notifications.
6. Save the changes made (if required by the system).







