This guide explains how to manually send a review request (via Feedaty) for an order that has already been completed or processed.
Procedure
1. Access the order management section (Fatturazione Vendite).
2. Open the details of the order for which you want to send the review request.
3. In the right sidebar, locate and click on the tab named Feedaty.
4. Inside the Feedaty tab, look for the sending box.
5. Click on the button:
- If the invitation has already been sent previously, click Invia nuova richiesta di recensione.
- If this is the first time you are sending the invitation for this order, click Invia richiesta di recensione.
6. Wait for confirmation. When sending is complete, you will receive a notification with the message: "Invito inviato correttamente".
> Note: If the invitation was successfully sent, the Feedaty tab will show the date and time of the previous sending (e.g., Invito inviato in data Giorno/Mese/Anno Ora:Minuti).
