How to view the date of the last review request sent for an order

Why do it:

This procedure allows you to check if and when the last review request related to a specific order was sent to the customer.

Procedure:

1. Access the order management section (for example, Billing > Sales).

2. Open the specific order for which you want to view details.

3. In the order detail screen, locate the right sidebar or the additional modules area.

4. Click on the tab named Feedaty.

5. If the review request has already been sent for that order, the date and time of sending will be displayed with the following message:

> Invitation sent on [DATE/TIME]

(If the request has never been sent, only the button for manual sending will be displayed.)