This guide shows you how to access the external Fattura24 panel to make changes or deletions to already generated fiscal documents.
Accessing the Fattura24 panel for modifications or deletions
Due to the limitations imposed by the Fattura24 APIs, modifications and deletions of documents (such as Invoices or Receipts) must be performed directly within the Fattura24 control panel.
Follow these steps to access the panel:
1. Access the Fattura24 section
Make sure you are on the order details page where the document was generated. Locate and click on the sidebar panel or the tab named Fattura24.
2. Locate the modification alert
Once the Fattura24 panel is displayed, look for the yellow alert (Alert Warning) containing instructions for modification and deletion.
The message will be similar to:
> Due to the limitations present in the Fattura24 APIs, to modify and/or delete the document it is necessary to use the Fattura24 panel.
3. Click on the external link
Inside the alert, click on the link that redirects you to the external Fattura24 panel (the address is https://www.app.fattura24.com/v3/).
4. Log in and make the changes
You will be redirected to the Fattura24 website. Log in with your credentials and search for the document you want to modify or delete within their system.
