This guide explains how to specify or modify the email addresses to which a document (Invoice, Receipt, etc.) is sent via the Fattura24 integration.
The customer's email address is automatically entered as the default recipient, but it can be changed or additional addresses can be added.
Step-by-step procedure
1. Access the sending screen:
In the document section (for example, within the Order details), locate the "Customize email" section.
Click the Send [Document Name] or Configure [Document Name] button (depending on whether the document has already been generated on Fattura24 or not).
A modal window titled "Send document" will open.
2. Locate the Recipients field:
On the right side of the window, look for the label Recipients/email.
3. Specify the email address:
In the text field below, you will see the customer's email address pre-filled.
- To modify the address, delete the existing one and type the new one.
- To add multiple recipients, type the email addresses separated by commas or press
Enterafter each address (the field supports multiple entries, as indicated by the hint Add email address).
> Note: Make sure all entered addresses are valid.
4. Complete the sending:
After verifying the Subject and the customized Message (if necessary), click the Send button at the bottom of the window to proceed with sending the document.
