This guide explains how to modify the content of the SMS message sent to the customer along with the fiscal document (Invoice, Receipt, etc.).
Procedure
1. Access the order details and, in the sidebar dedicated to Fattura24, locate the sending section.
2. Click the button located under the label Personalizza email. The button text will be "Configura [Document Type]" or "Invia [Document Type]".
3. The "Invia documento" modal window will open. In the right column, locate the box titled Invia notifica SMS.
4. Select the checkbox next to Invia notifica SMS to enable SMS sending options.
5. Inside the box, you will find the following fields:
- Destinatari SMS: Here you can specify the mobile numbers to send the notification to.
- Mittente: Select the name that will appear as the sender of the SMS (e.g.,
MS Agenzia,FW360). - SMS personalizzato: Edit the default text in this text area to customize the message. You can use the shortcodes (short codes) listed at the bottom of the window to dynamically insert information about the customer or the order (e.g.,
{cliente-nome},{order-url}).
6. Once the message is customized, click the Invia button at the bottom of the window to proceed with sending the document (via email and SMS).
