Customize the SMS message

This guide shows you how to customize the SMS message that accompanies the sending of your fiscal document (Invoice, Receipt, etc.).

Customize the SMS Message

To access the sending options, you must first open the document configuration window.

1. Open the sending window: Click on the Personalizza email (or Invia [Document Name]) button within the Fattura24 panel related to your order. The "Send Document" modal window will open.

2. Enable SMS sending: On the right section of the window, locate the box titled Invia notifica SMS. Check the box to enable SMS customization options.

3. Define recipients: In the Destinatari SMS field, verify or enter the mobile numbers to which you want to send the notification.

  • Note: If this field is empty, the customer's mobile number registered in the order will be used.

4. Select the Sender: In the Mittente field, choose the name that will appear as the sender of the SMS (for example, MS Agenzia or FW360).

5. Customize the message: In the text field labeled SMS personalizzato, modify the default text.

  • You can use shortcodes (such as {cliente-nome} or {order-url}) listed in the table below to automatically insert specific customer and order data.

6. Send the document: Click on the Invia button at the bottom of the window to proceed with sending both the email and customized SMS.