This guide shows you how to configure the system to automatically send the document (Invoice, Receipt, etc.) to the customer as soon as the order payment is recorded.
Configuration Procedure
Follow these steps to activate and customize the automatic sending of the document:
1. Access Settings:
- Go to the configuration section of the Fattura24 plugin (usually accessible via "Plugin Preferences" or "Settings").
- Select the tab named Automatic Email.
2. Enable Automatic Sending:
- Look for the option: Send email automatically upon payment receipt.
- Check the box to enable the feature.
- Note: A warning will appear confirming that "The following document will be sent automatically as soon as the order receives payment."
3. Customize the Email Message:
- In the configuration section that opens, fill in the fields related to the email that will be sent to the customer:
- Subject: Enter the email subject (for example: "Your Invoice for Order [Order ID]").
- Custom message: Use the editor to write the body of the message that will accompany the attached document.
4. Configure SMS Notification (Optional):
- If you also want to send an SMS notification, check the box next to Send SMS notification.
- If enabled, fill in the following fields:
- Sender: Select the sender name that will appear on the customer's mobile phone.
- Custom SMS: Write the text of the SMS message.
5. Save Settings:
- Make sure to save the changes on the plugin settings page.
Once this configuration is complete, every time an order receives full payment, the associated fiscal document will be generated and immediately sent to the customer via the configured email and/or SMS.
