Display the list of recipients of a campaign (tab 'Recipients')

Content:

View the recipient list of a campaign (tab 'Recipients')

To view the sending details and status of each recipient of a specific campaign, follow these steps.

Procedure

1. Access the Statistics section of your marketing campaign.

2. Locate the campaign you want to analyze (identified by the title <h5>Nome Campagna</h5>).

3. If the campaign details are hidden (if the element is ibox collapsed), click on the title bar or the expand/collapse icon (usually an arrow or a chevron) to display the content (ibox-content).

4. Within the campaign details, locate the tabs section (whatsappstatstabs tabs-container).

5. Click on the Recipients tab.

6. The table containing the complete list of recipients will load, with the following status columns:

  • Recipient
  • Send date
  • Open date
  • Click date
  • Status (indicating whether the message was Received, Read, Clicked, or Not received).