Enable or disable accepting replies to comments as triggers

Content:

This setting is available when configuring a Marketing Automation trigger based on comments on Facebook posts.

Procedure

1. Access the Marketing Automation that uses the Comment on post trigger (or a similar trigger monitoring Facebook posts).

2. In the trigger configuration window, locate the section labeled Replies to comments.

3. You will find the option described as: Also accept replies to comments.

4. To enable acceptance: Make sure the box next to Also accept replies to comments is checked.

5. To disable acceptance: Make sure the box next to Also accept replies to comments is unchecked.

6. Save the trigger configuration to apply the change.