Display the details of the source Form Meta within a conversation

Content:

To view the settings and details of the specific Meta form that generated a lead, you can follow these steps within the conversation.

Procedure

1. Access the conversation generated by the Meta Lead. These conversations are often identified by the title "Facebook Form: [Form Name]".

2. At the top of the conversation, locate the reference to the originating Form. This reference is identified by the message type Meta Leads (or Contact received from Meta form) and shows the name of the Form.

3. Click on the name of the Form (e.g., Name of Completed Form) displayed in the reference.

4. The system will immediately redirect you to the Meta Leads section, where you can view all configuration details of the specific Form that generated the lead.