This guide shows you how to leave a review and assign a rating (from 1 to 5 stars) to the products you have purchased, directly from your Reserved Area.
Procedure to Leave a Review
1. Access the Reviews Section
Navigate within your Reserved Area (Dashboard) and select the Product Reviews item. Here you will find the list of all purchased products that you can review.
2. Find the Product
Locate the product you want to rate. Below the product title (identified by ms-rate-product-title), you will find the feedback form.
3. Assign the Rating
In the Rating section, click on the number of stars you want to assign:
- 1 Star: Minimum score (Poor)
- 5 Stars: Maximum score (Excellent)
4. Add a Comment (Optional)
In the text field below, identified by the placeholder Let us know your opinion about it, you can write your comment or your opinion about the product.
5. Submit the Feedback
Click on the Submit Feedback button (or Update Feedback, if you are editing a previous review).
Note: If you submit the form without entering a comment, the system will ask for confirmation with the message: You have not entered any comment, are you sure you want to submit only the rating?
6. Confirmation
After submission, you will receive a confirmation notification. The page will reload and your review will be sent and, if required, placed pending moderation.
Editing an Existing Review
If you have already left feedback and wish to edit it:
1. Locate the reviewed product. Below the current rating, you will see the Edit Feedback button.
2. Click on Edit Feedback. The review form will open in edit mode.
3. Modify the rating and/or comment as desired.
4. Click on the Update Feedback button to save changes.
5. If you decide not to proceed with editing, click on the Cancel button.
