This guide explains how to upload a required file (e.g., an identity document or a license) within your Client Area.
Document Upload Procedure
Follow these steps to upload the required files into the system:
1. Log in to your Client Area and navigate to the My Documents section.
2. Locate the section related to the document you need to upload (identified by the title, for example: "Identity Card" or "Contract").
3. Filling in Data (if required):
- If there are text fields under the document title, fill them out. The label of these fields (for example: "Document Number," "Expiration Date") indicates the specific data requested.
4. File Upload:
- Under the label Upload file, click on the field to open your computer's file selection window.
- Select the file you wish to upload.
> Note: If the document is marked as "Required" and has not yet been uploaded, the file upload field is mandatory.
5. Once all text fields are completed and the file is selected, scroll to the bottom of the page and click the button: Save documents (or Save document if only one document is present).
6. Wait for confirmation. Once the upload is complete, a success message will appear stating: Documents uploaded successfully.
The page will automatically reload, and you will see your document listed with the upload date. If the document is an image, you may see a preview of it.
