This guide explains how to quickly insert a predefined content (template) into your message, whether you are replying to an existing conversation or creating a new one.
Import a Specific Template into the Message
1. Access the conversation or start composing a New message.
2. Below the text area where you write the message, locate the Import template button.
3. Click the Import template button to open the list of available templates.
4. Select and click on the name of the template you want to use (its content will be immediately inserted into the text area and, if present, any predefined attachments will be added).
5. Edit the imported text if necessary and click Send to send the message.
> Note: The "Import template" button appears only if templates compatible with the type of message you are composing (e.g., Email, SMS, etc.) have been created.
