This guide explains how to test if the outgoing mail server (SMTP) configuration parameters are correct and allow email sending.
Important: Make sure all required fields are filled out before proceeding with the verification.
Verification Procedure
1. Access Configuration: Open the email connection configuration you want to test (edit screen).
2. Fill Out Outgoing Data: In the Outgoing section, enter or verify the following parameters, which are essential for the SMTP test:
- Connection Name
- Sender Email
- Server (e.g.,
smtp.office365.com) - SMTP Login
- SMTP Password
- Encryption (select
SSL,TLS, orNone) - Port
3. Start Verification: Click on the Verify connection button located at the top right of the configuration screen.
4. Wait for Result: The system will attempt to connect to the SMTP server using the provided data. A notification message with the connection status will be displayed:
| Status | Message | Recommended Action |
|---|---|---|
| Success | "The connection was established successfully." | The data is correct. You can save the configuration. |
| Error | "Unable to connect to the Outgoing server. Check the data and try again!" | Carefully check the Server address, Port, Encryption, and Login/Password credentials. |
