This guide explains how to configure a new outgoing mail account (SMTP) within the system, using the credentials provided by your email service provider.
Important: Make sure you have your SMTP server details (Host, Port, Login, and Password) at hand.
SMTP Configuration Procedure
Follow these steps to enter and verify your SMTP credentials.
1. Access the "Outgoing" Section
Once you open the email configuration editing screen, you will be in the "Outgoing" section.
2. Enter Basic Connection Data
Fill in the fields in the first row:
- Connection Name\*: Assign a name to identify this configuration (e.g., "Corporate SMTP").
- Sender Email: Enter the email address that will be used as the default sender.
- Server: Enter the SMTP server address (e.g.,
smtp.office365.com).
3. Manage Status and Priority
- Check the Active box if you want this configuration to be immediately usable.
- Check the Use as default sender box if you want this configuration to have priority over all others.
4. Enter SMTP Credentials
Scroll down to the dedicated section (below the horizontal line). Here you must enter your mail server access details:
- SMTP Login: Enter the username or full email address required for access (often the same as Sender Email).
- SMTP Password: Enter the specific password for SMTP access.
5. Configure Technical Parameters
- Encryption: Select the type of encryption required by your provider (usually SSL or TLS). If not required, leave it as None.
- Port: Enter the port number (e.g., 587 for TLS or 465 for SSL).
6. Verify Connection
Before saving, it is essential to test that the credentials are correct:
- Click on the Verify connection button (located at top right).
- The system will attempt to connect using the entered data. If verification is successful, you will receive a confirmation message. In case of error, review the fields SMTP Login, SMTP Password, Server, Port, and Encryption.
7. Save Configuration
Once the connection has been successfully verified, save the configuration to make it operational.
