This guide explains how to set up one or more custom email addresses that will receive the data sent through the form, using the "Generic Request" action.
Define custom recipients for the generic request
Follow these steps to configure custom recipients for your Generic Request action.
1. Access the edit screen of the desired Form.
2. Click on the Actions tab (the second tab in the Form editing process).
3. Locate the Generic Request action box.
4. If the action is not yet active, click the Activate button inside the box.
5. Within the action configuration panel, scroll down to the section containing the mapping fields.
6. Locate the field labeled Recipients.
- Note: This field is visible only if the default mail sending setting is not disabled.
7. In the Recipients field, enter one or more email addresses.
- If the field is empty, the system will use the default destination email address configured in the CMS general settings (shown as a placeholder).
- To specify multiple addresses, enter them separated by commas (e.g.,
info@esempio.it, supporto@esempio.it).
8. After entering the recipients, complete the Form configuration and proceed to save.
Once saved, each submission of this Form that triggers the "Generic Request" action will send a notification to the addresses specified in the Recipients field.
