How to save changes made to an FAQ group

Content:

Why do it:

To make the changes made to the FAQ group effective, including the name, active status, and the list of questions and answers.

Procedure

1. Check General Data:

  • In the General section, ensure that the FAQ Name* field is filled out.
  • Edit the group's Description if necessary.
  • Check the Active box if you want this FAQ group to be immediately visible on the site.

2. Edit Questions and Answers:

  • Scroll down to view the list of existing FAQs.
  • For each FAQ, edit the fields:
  • Question*: Enter or modify the question text.
  • Answer*: Enter or modify the answer text.
  • Icon: Upload or change the image associated with this specific question.

3. Add or Remove Questions (if in mother tongue):

  • If you need to add a new question, click the Add Question button.
  • If you need to delete an existing question, click the Delete Question button (associated with that row).

> Note: If you are editing a translation, you may see a warning reminding you to use the mother tongue when adding new FAQs.

4. Save Changes:

  • Once all modifications are complete, click the Save Changes button (usually located on the top or bottom bar of the editing screen) to apply and record the changes.