How to Edit the Response (using an advanced/WYSIWYG editor)

Content:

This guide explains how to update the content of an FAQ Answer using the advanced (WYSIWYG) editor available.

Procedure

1. Access the FAQ management section.

2. In the main table, locate the FAQ you want to edit and click on its name to open the editing screen.

3. In the General section, scroll down until you find the list of existing questions and answers.

4. Locate the block containing the Question and Answer you want to update.

5. Click inside the Answer field. This field uses an advanced (WYSIWYG) editor that allows you to format text (add bold, lists, links, etc.).

6. Modify the text of the Answer as needed.

7. When finished with your changes, click the Save changes button (usually located at the bottom of the page or in the toolbar) to apply your edits.

> Note: If you are working on a translation (not in your native language), you may see a warning preventing you from adding new questions, but you will still be able to modify translations of existing Answers.