Review and pay an order linked to the ticket

Content:

To review and proceed with the payment of an order linked to a support request (ticket), follow these steps.

Procedure

1. Access the support ticket where the quote or order to be paid was sent.

2. Scroll through the conversation until you find the message containing the order summary section.

3. In this section, check details such as Price (excluding VAT) and Order Status.

4. Click on the Review and pay order button.

> Note: If the order has already been paid, the button will be labeled as View order details.