This setting controls whether you want to receive updates related to your support ticket via email.
Procedure
1. While filling out the form to open a new ticket, scroll down to the Email update notification section.
2. To enable notifications, make sure the checkbox next to Enable email notifications is selected.
3. If notifications are enabled, verify that the address shown in the Notification Email field is correct.
4. To disable notifications, uncheck the Enable email notifications box. (The Notification Email field will disappear).
5. Complete filling out the other fields of the ticket.
6. Click the Submit button to save the request and apply the notification setting.
