Why do it:
This procedure is necessary to cancel the shipment of a previously synchronized order and remove the products from the Dropshippingb2b cart, allowing you to retry the shipment or delete the reference.
Procedure
1. Access the order management section (Sales) and select the specific order you want to modify.
2. Within the order detail screen, look for and click on the sidebar tab titled DropshippingB2B.
3. Make sure that the order is currently in the cart. You should see a message stating: "The products are in the cart. Complete the order through your Dropshipping panel."
4. Click on the red Empty Cart button.
5. The system will process the request and, if successful, will remove the products from the Dropshippingb2b cart and the synchronization reference from the order.
If the operation is successful, the DropshippingB2B tab will update and no longer show the "Empty Cart" button. In case of an error, you will receive a notification stating "Unable to cancel shipment.
